F.A.Q.s


How long after purchase will my order ship?

We process orders daily. The timeline of shipping & handling depends on the volume of the order. Our average shipping time is three days.

What shipping carrier should I expect?

You’ll be selecting your preferred shipping method, but most of our orders go out via the United States Postal Service.

What shipping costs should I expect?

You’ll be able to select your preferred shipping method. The shipping costs are calculated based on weight of your purchase, timeline and location.

Does Humble Hockey ship anywhere in the world?

We’re all about global love. We’ll get your your items, no matter where you’re located.

What about a tracking #?

After your order is processed and shipped, you’ll receive a tracking number from whichever carrier you’ve selected to deliver your goods.

What forms of payment does Humble Hockey accept?

All major credit cards and PayPal are currently accepted.

Do you have a retail store?

We are currently operating as an online store only. .

Do you sell gift cards?

We provide electronic gift cards, so you can utilize gifting from a distance.

What is your return policy?

Look, our ultimate goal is for you to love your gear. Sometimes stuff doesn’t work out or just isn’t right. We’re cool dudes, we get it. If you find yourself in this situation, let us know and we’ll find a solution that keeps you proud to rock the double hockey sticks. We address all situations on a case by case basis, so don’t be afraid to reach out.

How do I request a return or exchange?

Since we handle our returns and exchanges on a case by case basis, utilize the contact us page to get in touch with us, or email us directly at info@humblehockey.com