PLEASE ALLOW AN ADDITIONAL 3-5 BUSINESS DAYS FOR PROCESSING DELAYS DUE TO COVID-19

PRIVACY POLICY


*WHAT DO WE DO WITH YOUR INFORMATION?

When you make a purchase from Humble Hockey, we collect the personal information you give us such as your name, address and email address, as part of the buying and selling process,

When you browse our online store, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if opted in): With your permission, we may send you emails about what’s happening with our store, community, and brand. 

*CONSENT

How does Humble Hockey obtain my consent?

As you provide your personal information to complete a transaction, including verifying your credit card, placing an order, arranging for a delivery or returning a purchase, it is implied that you consent to our collecting your information and using it for e-commerce purposes only.

Before we ask for your personal information for a reason such as marketing, we will ask you directly for your expressed consent, providing you with an opportunity to say no.

No longer wish to consent?

If at any point you choose to no longer receive marketing material or no longer wish to provide consent in another regard, you may withdraw it by contacting us at info@humblehockey.com. 

*SHOPIFY

Our store is hosted by Shopify Inc. They provide the online, e-commerce platform that allows us to sell our products.

Your data is stored in Shopify’s secure databases. They host this on their server, which is protected by top-level security and firewall protection within the general Shopify application.

Payment

If you choose a direct payment gateway to complete your purchase, it is Shopify who stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After the transaction is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

*THIRD-PARTY SERVICES

In general, the third-party providers we utilize will only collect, use and disclose your information to the extent necessary in order to provide services to Humble Hockey.

Certain third-party service providers, such as payment gateways and payment transaction processors, have their own privacy policies regarding information we are required to provide them with your transaction(s).

For these providers, we recommend that you read their privacy policies in order to understand the manner in which your personal information will be handled by these providers.

Remember that certain providers may be located in a different jurisdiction. If you elect to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction in which that service provider is located.

As an example: If you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links within our site, they may direct you to an outside site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

*SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information, ensuring that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

*COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where

*DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

*AGE OF CONSENT

By using this site, you represent that you are of legal age and/or authorization to conduct any e-commerce transaction into which you enter.

*CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes and clarifications will be effective immediately upon posting to the website.

*QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@humblehockey.com.